last updated 02/08/07

Annual Benefits Statements 2007 ~ Frequently Asked Questions (FAQ's)

Q ~ What's happened to my previous service within the LGPS
A ~ If you have a previous period of membership that you have elected to retain as a separate deferred ward of benefits this will not be included within the statement that you have received. The statement issued reflects the position of your benefits that are currently accruing within the West Midlands Pension Fund, not those previously accrued either within this fund or any other local government fund. Previous LGPS membership will only be shown, and included where you have asked to transfer or amalgamate previous benefits.

Q ~ What if I have asked for benefits to be transferred from a previous employer but they are not shown
A ~ Any transfers of pension rights can take a while to complete. If you have joined the fund during the last 12 months, it may be that the transfer is still ongoing and will show on your next statement ~ You will normally be kept informed of the progress of any transfer. If you have not received a letter recently, you may wish to check on the progress of the transfer, or check with us that you actually asked us to investigate the transfer ~ Click here to send an email to check on the progress >>>

Click here to ask us to send you the necessary forms to investigate a transfer of benefits into the LGPS (you will be given full details before being asked to make  a final decision) >>>

Click to download the "Transfer In" Enquiry forms (PLEASE NOTE: this form when completed should be sent in the first instance, to your previous scheme  >>>

Q ~ If I have moved address over the last 12 months will I still get a statement?
A ~ Only if we have been told of the change of address! You should not rely on your employer telling us of a change of address. Please ensure that we are told of this and any subsequent changes of address by using the online facility here ~ Changed your address don't forget to tell us! >>>

Click here to send an email to the West Midlands Pension Fund Requesting Duplicate Statement Details >>>

Q ~ The pay figures used are wrong, what should I do?
A ~ Contact your employer direct, they will send revised information to us as necessary.

Q ~ I have just joined the scheme will I get a statement?
A ~ Statements are issued for all active members who were in the scheme on 31 March, if you joined after this date you'll get one next year!

Q ~ My colleagues have had their statements but I have not, what should I do?
A ~ Statements should be with you no later than mid October ~ If you have not received a statement by then please contact us ~ using the link below:
Click here to contact the Fund if you have not received a Statement by 10 September >>>

Q ~ If I want more details on AVC's and the other options available to me, what do I need to do?
A ~ Look at the information provided on this website under our Additional Voluntary Contributions (AVC's) section and then contact Prudential's Client Communication Team as the in house AVC Providers or for more details on Added Years.

The Prudential Pensions Connection, 0845 607 0077 is open from 9am-7pm Monday to Friday and 9am-1pm on Saturday.....

If you would like to attend a presentation in your area about AVC's and other top up arrangements that may be applicable you can contact the pensions connection or email the Client Communications Team to see when the next presentation will be held in your area.

If you and a group of colleagues feel that a presentation on the LGPS and the top up arrangements it offers would be beneficial, you can of course suggest a location for a presentation again by contacting the Client Communications Team who will make the necessary arrangements.

"Home" Page for the Annual Benefits Statement

Disclaimer ... Please Read This Notice ...
While every care has been taken in the compilation of this information and every attempt made to present up-to-date and accurate information, we cannot guarantee that inaccuracies will not occur. Wolverhampton Council will not be held responsible for any loss, damage or inconvenience caused as a result of any inaccuracy or error within these pages. Links from this site lead to pages maintained by other organisations. These are provided purely for your convenience. They do not imply that the Council endorses or supports those organisations, the information on their pages, or their products or services in any way. No responsibility is assumed by the Council for the contents of their pages.
Copyright © Wolverhampton CC 2007.